All sales are final for all consignment purchases, personalized CDs and personalized books.
Because of the personalized nature of our products, no refunds will be issued. However, if the product you receive is damaged or has a manufacturing defect, you may obtain a replacement. To obtain a replacement for a damaged or defective CD contact us.
* Please note that all requests for replacement of damaged or defective merchandise must be placed within 30 days of the original order. After 30 days, you will no longer be able to request a replacement. Please inspect all merchandise thoroughly as soon as you receive it to ensure that your CD(s) work perfectly.
All personalized CD orders usually ship within 2 business days.
Free Shipping applies to personalized CDs in a single transaction and will be shipped via USPS First Class Parcel within the contiguous United States only.